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Rubens At The Palace, London
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Key details
About the Hotel
39 Buckingham Palace Road,
London,
United Kingdom,
SW1W OPS,
Greater London
The Rubens at The Palace is located on Buckingham Palace Road, directly opposite the Royal Mews. This hotel blends historic elegance with contemporary comfort and is known for its royal heritage. Unique features include a range of dining venues and exclusive experiences tailored for guests looking to immerse themselves in London culture.
Location
Situated in Westminster, the hotel is just a short walk from iconic sites like Buckingham Palace, Westminster Abbey, and St. James's Park. Victoria Station, a convenient transportation hub, is only five minutes away, providing access to city attractions and airports.
Rooms
The hotel offers 161 individually designed rooms, each featuring luxurious fabrics and regal accents. Many rooms overlook the Royal Mews, providing a unique view of the royal entrance. Suites are adorned with Murano chandeliers and original artwork, enhancing their royal theme.
Eat & Drink
Dining at The Rubens features a variety of venues, including The English Grill, known for its refined British cuisine, and The Curry Room, which celebrates authentic Indian flavors. Guests can also enjoy Afternoon Tea in the Palace Lounge with views of Buckingham Palace, featuring a selection of exquisite teas and pastries.
Leisure & Business
The hotel caters to both leisure and business travelers with its well-appointed event spaces. Guests can unwind with private experiences like gin tastings or seasonal dining events. Business facilities include co-working areas and bespoke service for meetings and corporate events.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Afternoon Tea
I thoroughly enjoyed the afternoon tea; the selection of pastries and teas was delightful, truly elevating the experience.view full review
Silent Comfort
The room was remarkably quiet despite its position on a main road, and the heating kept me cozy during the cold weather.view full review
Perfect Bed
I had the best sleep thanks to the incredibly comfortable bed, which was just what I needed after a long day of exploring.view full review
Evening Entertainment
The live music in the bar made our evenings truly enjoyable; the singer's talent created a vibrant and relaxing atmosphere.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Spa & Leisure
Entertainment
Room features
Air conditioning
Heating
Soundproofed rooms
Ironing facilities
Show more
Location
39 Buckingham Palace Road,
London,
United Kingdom,
SW1W OPS,
Greater London
Map view
street view
39 Buckingham Palace Road,
London,
United Kingdom,
SW1W OPS,
Greater London
City landmarks
Garden
Buckingham Palace
830 m
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.0
km
Church
Westminster Abbey
1.3
km
Elizabeth Tower - Houses of Parliament
Big Ben
1.9
km
Museum
The British Museum
2.6
km
Park
Hyde Park
2.1
km
Square
Trafalgar Square
1.8
km
Museum
Victoria and Albert Museum
2.0
km
Museum
National Gallery
1.7
km
Public Building
Houses of Parliament
1.7
km
Museum
Science Museum
2.2
km
Clive Steps
Churchill War Rooms
1.2
km
Museum
Natural History Museum
2.3
km
87-135 Brompton Rd
Harrods
1.8
km
Square
Piccadilly Circus
1.8
km
Palace
St James's Park
820 m
Church
Westminster
600 m
Gallery
Tate Britain
1.8
km
Opera House
Covent Garden
2.1
km
Museum
Apsley House
970 m
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
1.6
km
Church
Westminster Cathedral
740 m
Great Central House
Marylebone
2.3
km
Oxford Street
Oxford Street
2.6
km
Gallery
Tate Modern
3.2
km
1 Apsley Way Piccadilly
Wellington Arch
950 m
Museum
Imperial War Museums
2.4
km
Nearby
Gallery
The Queen's Gallery
170 m
Buckingham Palace Buckingham Palace Road
Royal Mews
150 m
Restaurants
Bbar
20 m
43 Buckingham Palace Road
The Rubens at the Palace
0 m
39 Buckingham Palace Road
The Curry Room
10 m
39 Buckingham Palace Road The Rubens at the Palace
Bag O' Nails
50 m
6 Buckingham Palace Road Victoria
The Leopard Champagne Bar at The Rubens
10 m
39 Buckingham Palace Road
The New York Bar
20 m
39 Buckingham Palace Road
Bone Daddies Victoria
110 m
9 Sir Simon Milton Square Nova Development
The Phoenix
200 m
14 Palace Street Victoria
Dammikas Restaurant
60 m
3 Lower Grosvenor Place Buckingham Palace and Victoria station between
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Delicious dining
Disorganized service
Some noise from surrounding establishments
8.0/10
Great
Rooms
6.9
Location
8.9
Service
8.7
Dining
7.6
Guest reviews
8.0/10
based on 22 reviews
4.5/5
based on 5505 reviews
8.6
8.6/10based on 4379 reviews
#52 of 1,206 hotels in London based on Tripadvisor
John
United States,
April
2024
8.4/10
My stay was quite enjoyable overall. The rooms were cozy and clean with a nice view of the Royal Mews, though a bit smaller than what I'm used to in the US. The service was exceptional, with friendly and helpful staff. The location was excellent, especially for exploring around London, but my only gripe was the cold tea at breakfast. The dining experience was pleasant with a good selection, and the facilities were well-maintained.
Rooms
8.0
The rooms were well-appointed and very comfortable with everything laid out for your needs, although a bit smaller than in the US. The view of the Royal Mews was a nice touch.
Service
9.0
The service was top-notch, from the friendly doorman to the attentive breakfast team. They really made the stay special.
Location
9.0
The location was perfect, very near Buckingham Palace, with a beautiful outlook from the mews view rooms. Great for traveling around London.
Dining
8.0
The dining was quite good, with a large selection of buffet items and made-to-order dishes. The service in the grand dining room was exceptional, although the tea was disappointingly cold.
Facilities
8.0
The facilities were well-maintained and provided for a comfortable stay.
John
United Kingdom,
April
2024
8.4/10
My stay at the hotel was truly delightful. The rooms were beautifully decorated, and my Junior Suite was not only clean but also exuded a cozy and welcoming atmosphere with its padded fabric wall coverings and exquisite bed linens. The antique furniture added a special touch. However, the service, while friendly and helpful, lacked some organization and direction, particularly in the restaurant. The location was perfect, offering easy access to key attractions in London, albeit with some noise from nearby establishments. The dining experience was impressive, with a wide variety of delicious options. Overall, a great value for the money.
Rooms
9.0
The rooms were well decorated and maintained, providing a cozy and welcoming feel, with lovely antique furniture.
Service
7.0
The staff was very friendly and helpful, swiftly addressing any concerns. However, there was a lack of leadership in the restaurant, leading to occasional disorganization.
Location
9.0
The hotel's location was exceptional, making it easy to explore London, especially with its proximity to Victoria station and Buckingham Palace.
Dining
9.0
The dining experience was top-notch, offering a wide range of delicious options. The breakfast was particularly impressive.
Facilities
8.0
The hotel boasted excellent facilities, ensuring a comfortable stay for guests.
Great location
Disorganized service
David
United Kingdom,
March
2024
8.6/10
The hotel is situated in central London, offering beautiful and clean rooms with lovely linen and toiletries. Although on the smaller side due to the period property, the location is fantastic. Service is friendly and professional, with quick solutions to any issues. The dining experience is consistently wonderful, now offering hot breakfast cooked to order. A few improvements could be made in the room service area and room size accuracy, but overall, a great stay.
Rooms
8.0
The rooms felt very clean and beautiful with lovely linen and toiletries, although slightly smaller than expected for the price. A minor issue with servicing and room size accuracy.
Service
9.0
The staff were friendly and professional, quick to remedy any situations. Procured show tickets and offered a complimentary drink. A few hiccups with room service and housekeeping.
Location
9.0
The location is great for exploring central London, very centered and close to many attractions. Some discrepancies in actual room size and noise levels at times.
Dining
8.0
The dining experience was consistently wonderful, now offering hot breakfast cooked to order. A good selection and variety of options available. A bit pricey if paying separately.
Facilities
Various amenities available, but some improvements needed in room servicing and accurate room size descriptions. Good value for central London.
Charles
United States,
January
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The room, though cozy, was not what I expected for the price, and the view was disappointing. On the bright side, the service was top-notch, and the location couldn't have been more convenient.
Rooms
5.0
The room felt more like a cozy double with two single divans pushed together. The view overlooked large boiler vats that made a constant humming noise.
Service
9.0
The service was exceptional from the moment I arrived at the front door throughout my entire stay, with quick execution of requests. However, there was an issue of being locked out of the room.
Location
8.0
The hotel's location is superb, close to major tourist attractions like Buckingham Palace and with easy access to public transportation. However, the room facing the back area with deliveries was a downside.
Dining
9.0
The dining experience was amazing with a variety of options like segmented grapefruits and oranges, smoothies, meats, cheeses, yogurts, cereals, breads, and pastries. One of the best in London.
Facilities
8.0
The hotel offered a great array of facilities to make the stay comfortable and enjoyable.
Friendly Staff
Poor View
John
United States,
January
2024
7.4/10
I had a mixed experience at the hotel. The bed was huge and very comfortable with superb linens and pillows, but the room smelled of old tobacco and mold and had no view, feeling cramped like a cruise room. The service was exceptional with staff going above and beyond, providing excellent help and being very polite and helpful. The location was superb, close to major tourist attractions like Buckingham Palace, but the breakfast disappointment with cold tea was a downside. The dining was delicious with a good range of options, and the hotel facilities were great.
Rooms
5.0
The room was disappointing, smelling of old tobacco and mold with no view, feeling small like a cruise room.
Service
9.0
The service was exceptional, with staff going above and beyond to be helpful and professional.
Location
8.0
The hotel's location was superb, close to major tourist attractions like Buckingham Palace.
Dining
7.0
The dining experience was delicious with a good variety of choices, but the disappointment of cold tea at breakfast was noticeable.
Facilities
8.0
The hotel had great facilities to make the stay enjoyable.
friendly staff
cramped room
Helen
United Kingdom,
January
2024
8.2/10
My stay at the hotel was truly a mixed experience. The location was fantastic, right at the heart of London, making it easy to explore iconic landmarks. The rooms were beautifully decorated with a view of the royal mews, although they lacked soundproofing. The service was impressive, with the staff going above and beyond to ensure a comfortable stay. However, the dining options left much to be desired, with some disappointing breakfast choices.
Rooms
8.0
The rooms were absolutely beautiful, with a view of the royal mews, which my princess & I enjoyed touring. However, they are not soundproof.
Service
9.0
The staff were extremely attentive and looked after us very well, making sure our family could stay together in one room. Their customer focus and service were amazing.
Location
9.0
The location was exceptional, with Buckingham Palace right at the doorstep and easy access to public transport for exploring the city's main attractions.
Dining
7.0
The dining experience had its ups and downs. While there were nice pastries and customized eggs, there were also disappointing dishes like overcooked eggs and tasteless hash browns.
Facilities
8.0
The hotel offered various facilities, enhancing the overall stay experience. However, some improvements could be made in the dining options.
Beautifully decorated rooms
Lack of soundproofing
Robert
United Kingdom,
January
2024
7.4/10
The hotel had pros like brilliant service from the doorman to the breakfast team, but the rooms felt small and tired with cheap furnishings. The location was excellent, close to attractions and with a real charming atmosphere. Dining was great value with a beautiful selection, and facilities were satisfactory.
Rooms
5.0
The rooms were small and tired looking with cheap furnishings, more suited for a 2-star level.
Service
9.0
The service was top-notch from the doorman to the breakfast team, exhibiting warmth and kindness throughout.
Location
8.0
The hotel is excellently located, very close to attractions and with a charming atmosphere.
Dining
8.0
The dining experience offered great value with a beautiful selection to choose from.
Facilities
7.0
The facilities were satisfactory and met our basic needs.
Anne
United Kingdom,
January
2024
7.6/10
The hotel offers cozy and comfortable rooms in a central London period property, though a bit smaller than expected for the price. The service is outstanding with incredibly friendly and helpful staff. Its fantastic location near Buckingham Palace makes sightseeing convenient. The dining experience showcases quality English dishes but may be pricey. Overall, a memorable stay with some room for improvement.
Rooms
7.0
The rooms are relatively small but compact and comfortable.
Service
9.0
The staff is kind, polite, and very helpful.
Location
8.0
The ideal central London location near Buckingham Palace.
Dining
6.0
Quality English dishes are offered, but prices may be high.
Facilities
8.0
Various amenities available; check in for details.
Paul
United Kingdom,
December
2023
8.0/10
I loved the hotel's proximity to Buckingham Palace and how quiet it was at night. The rooms, although small, were cozy. The service was exceptional, with staff going above and beyond to assist me. The dining experience was good, but a bit pricey. The hotel facilities were well-kept and convenient.
Rooms
7.0
The rooms were small but cozy.
Service
9.0
The staff was the most kind and helpful, always ready to assist.
Location
9.0
The location is perfect for exploring central London, especially being so close to Buckingham Palace.
Dining
7.0
The dining options were good but a bit expensive.
Facilities
8.0
The facilities were well-kept and convenient.
Thomas
United Kingdom,
December
2023
9.0/10
The hotel was great, very comfortable, with all facilities and nothing was too much trouble, even providing an umbrella when the weather turned. However, it wouldn't pass for a 2-star establishment.
Rooms
9.0
The room I booked on the website wasn't what I expected but was to die for, very comfortable, with all facilities.
Service
9.0
The staff went above and beyond to be helpful and attentive, making us feel welcomed and well taken care of.
Location
9.0
The location was excellent, close to all the main tourist landmarks, perfect for sightseeing and enjoying the city.
Dining
9.0
The dining experience was fantastic, with a great selection of cooked and continental options, served by courteous and welcoming staff.
Facilities
9.0
The hotel had all the necessary amenities and more, ensuring a comfortable and convenient stay for guests.
Pat
United States,
December
2023
8.4/10
I had a fantastic stay at the hotel! The room was quite small for the money, but it was very clean and had plenty of room. The in-house curry room served authentic Indian food, and the location was perfect for exploring the Buckingham Palace area and Trafalgar Square.
Rooms
7.0
The room was quite small for the money with only a small double bed, but it was very clean and had plenty of room.
Service
9.0
The staff were very helpful and friendly, making our stay enjoyable. They were attentive and knowledgeable despite us opting for the house wine only.
Location
10.0
The location was brilliant, being very close to Buckingham Palace and within walking distance to many attractions like Westminster Abbey and the London Eye.
Dining
8.0
The dining experience was superb, with exceptional food and impeccable service. The only downside was that the food could have been hotter.
Facilities
8.0
The hotel offered a great dining experience with delicious food and friendly service. The facilities were very satisfactory.
Judith
United Kingdom,
October
2023
7.8/10
My stay at this hotel was fantastic. The rooms were equipped with everything one could want, although they felt a little on the small side due to being cluttered with unnecessary furniture. On the bright side, I may have had the best Curry I have ever eaten during my stay.
Rooms
7.0
The rooms were a bit cramped with unnecessary furniture but had all the essentials.
Service
9.0
The staff went out of their way to cater to all our needs and requests promptly; from room service to recommendations, they were exceptional.
Location
8.0
The location was perfect as it allowed me to explore the sights of the city easily. Being close to Victoria theatre added extra charm to my trip.
Dining
7.0
The dining experience was excellent with a wide range of choices and attentive staff. However, it felt a bit overpriced for what was offered.
Facilities
8.0
The hotel facilities were convenient and well-maintained.
Mick
United Kingdom,
October
2023
6.8/10
The hotel had really poor rooms for its rating, they were literally half a room - far too small for the fee I was charged. However, the rooms were well-appointed with a TV that I could work. The service was friendly and helpful, always with a smile. The location was exceptional, within walking distance to Buckingham Palace and the West End. The dining experience was very good with a large selection of buffet items and made-to-order dishes. Overall, the hotel offers a great location and decent dining but falls short in room size and value for money.
Rooms
5.0
The rooms were surprisingly small but well-appointed with a TV I could work.
Service
7.0
The service was friendly and helpful, always with a smile. There was a lack of leadership and direction in the restaurant, causing some disorganization.
Location
9.0
The location was exceptional, within walking distance to Buckingham Palace and the West End.
Dining
8.0
The dining experience was really good with a large selection of hot and cold buffet items and made-to-order dishes.
Facilities
6.0
The hotel facilities were decent overall.
Anthony
United Kingdom,
September
2023
9.0/10
The hotel's location is wonderful, directly opposite the royal mews and superbly close to Victoria, making it easy to explore. The rooms were beautiful and comfortable, though a dresser would have been helpful for our weeklong stay. The service was most accommodating, with a friendly and welcoming staff. The dining was consistently wonderful, offering a variety of options during our week-long stay. The facilities were great, offering everything we needed for a comfortable stay. However, the lack of a dresser in the room was a minor inconvenience, and the initial difficulty with room comfort was a downside.
Rooms
9.0
The rooms were beautiful and comfortable, but lacked a dresser we needed for our weeklong stay.
Service
9.0
The service was most accommodating, with a friendly and welcoming staff.
Location
10.0
The location is wonderful directly opposite the royal mews and superbly close to Victoria.
Dining
8.0
The dining was consistently wonderful, with a variety of options available during our week-long stay.
Facilities
9.0
The facilities were great and satisfied all our needs during our stay.
Matthew
United Kingdom,
September
2023
7.6/10
The hotel had a few hiccups initially, like small rooms with no view and noisy fans outside, but they were quick to address the issues when I raised my concerns. The service was top-notch, making my birthday weekend special, and the location was incredibly convenient, near major attractions and public transportation. Although the dining experience left something to be desired with overpriced and substandard options, the facilities were satisfactory overall.
Rooms
7.0
Initially had a small room with no view and noisy outside fans, but the hotel promptly changed it to a quieter but smaller space.
Service
9.0
The staff was extremely friendly and helpful, making my birthday weekend memorable.
Location
10.0
The hotel's location was perfect, near Buckingham Palace, Victoria Station, and within walking distance to many attractions.
Dining
5.0
The dining experience was a bit of a letdown with overpriced and substandard options.
Facilities
7.0
Overall, the facilities were satisfactory without any standout features.